1. Acceptance of These Terms
By accessing or using Sarathi AU, including our website, mobile application, and related services, you agree to be bound by these Terms of Use.
If you do not agree with these Terms, please do not access or use Sarathi AU.
2. About Sarathi AU
Sarathi AU is a community and information platform designed to help people connect with useful Australian services, information, resources, and community support.
Sarathi AU does not replace professional, government, legal, migration, medical, financial, or emergency services.
3. Eligibility and Account Responsibilities
When creating an account, you agree to provide information that is accurate and reasonably up to date.
You are responsible for maintaining the security of your account and for activity performed through your account.
You must use Sarathi AU only for lawful purposes and in accordance with these Terms.
4. Community Content
Sarathi AU may allow users to create posts, comments, profiles, messages, and other content.
You remain responsible for the content you submit through Sarathi AU.
By submitting content, you confirm that:
- You have the right to share the content.
- The content does not unlawfully infringe another person's rights.
- The content is not misleading, abusive, threatening, fraudulent, or unlawful.
- You do not unnecessarily disclose another person's private or sensitive information.
Sarathi AU may remove or restrict content that violates these Terms or creates a safety, security, or legal risk to users or the platform.
5. Respectful Use
Sarathi AU is intended to be a helpful and respectful community. You must not use the platform to:
- Harass, threaten, intimidate, or abuse others.
- Post hateful or discriminatory content.
- Impersonate another person or organisation.
- Share fraudulent or deliberately misleading information.
- Promote illegal activities.
- Attempt to gain unauthorised access to accounts or systems.
- Distribute malware or harmful software.
- Spam users or misuse communication features.
- Attempt to interfere with the operation of Sarathi AU.
6. Third-Party Services and Information
Sarathi AU may provide links or references to Australian government agencies, businesses, community organisations, and other third-party services.
We make reasonable efforts to provide useful information, but we do not guarantee that third-party information is always accurate, complete, current, or available.
Your interactions with third-party websites and services are subject to their own terms, conditions, and privacy policies.
7. No Professional Advice
Information provided through Sarathi AU is intended for general informational and community purposes only.
It should not be treated as professional legal, migration, financial, medical, employment, or other professional advice.
Where professional advice is required, you should consult an appropriately qualified professional or the relevant Australian authority.
8. Emergency Situations
If you are experiencing an emergency or believe someone is in immediate danger, contact the appropriate Australian emergency service directly.
Do not rely on Sarathi AU for urgent emergency assistance.
9. Intellectual Property
The Sarathi AU name, branding, logos, software, website design, and original materials are owned by or licensed to Sarathi AU unless otherwise stated.
You must not copy, reproduce, modify, distribute, or commercially exploit our materials without appropriate permission.
User-generated content remains the responsibility of the user who submitted it.
10. Account Suspension or Termination
We may suspend, restrict, or terminate an account where we reasonably believe that:
- These Terms have been violated.
- The platform has been misused.
- The account presents a security or safety risk.
- The activity is unlawful or fraudulent.
You may also request deletion of your account in accordance with our Privacy Policy.
11. Service Availability
We aim to keep Sarathi AU reliable and available, but we cannot guarantee uninterrupted access.
The service may occasionally be unavailable because of maintenance, updates, technical problems, security issues, or circumstances outside our reasonable control.
12. Disclaimer
Sarathi AU is provided on an "as available" basis.
While we make reasonable efforts to provide useful and reliable information, we do not guarantee that all information, content, services, or features will always be accurate, complete, current, secure, or uninterrupted.
You use Sarathi AU at your own discretion and risk.
13. Limitation of Liability
To the extent permitted by Australian law, Sarathi AU will not be responsible for indirect, incidental, special, or consequential loss arising from your use of the platform.
Nothing in these Terms excludes, restricts, or modifies any rights or guarantees that cannot legally be excluded under applicable Australian law, including rights under the Australian Consumer Law.
14. Privacy
Your use of Sarathi AU is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
Read our Privacy Policy →15. Changes to These Terms
We may update these Terms from time to time to reflect changes to Sarathi AU, applicable laws, or our services.
When significant changes are made, we will take reasonable steps to notify users.
Your continued use of Sarathi AU after updated Terms take effect means that you accept the revised Terms.
16. Governing Law
These Terms are governed by the laws applicable in Australia.
Any disputes will be subject to the applicable courts and laws of the relevant Australian jurisdiction.
17. Contact Us
If you have questions about these Terms, please contact Sarathi AU through our Contact Us page.
Contact Sarathi AU →Our goal is to build a useful, respectful, and trusted community for people living in Australia.